Terms of Service

Effective Date: March 7, 2026

These Terms of Service ("Terms") govern your use of the NHM LLC website at nhmohio.com and any related services. By accessing or using our website, you agree to be bound by these Terms.

1. Services Overview

NHM LLC provides managed IT services, cybersecurity solutions, and related technology services to businesses in Northeast Ohio. Our website offers informational content, free security tools, and an optional dashboard for domain monitoring and security scanning.

2. Account Terms

  • You must provide accurate and complete information when creating an account.
  • You are responsible for maintaining the security of your account credentials, including any two-factor authentication methods.
  • You must notify us immediately of any unauthorized use of your account.
  • You must be at least 18 years of age to create an account.
  • One person or entity may not maintain more than one account.

3. Acceptable Use

When using our website and services, you agree not to:

  • Use our security scanning tools to scan domains or systems you do not own or have authorization to test
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Use our services for any illegal purpose or in violation of any applicable laws
  • Interfere with or disrupt the integrity or performance of our services
  • Attempt to reverse engineer, decompile, or disassemble any portion of our services
  • Use automated tools to scrape, crawl, or extract data from our website beyond what is permitted by our robots.txt

4. Free Tools and Resources

Our free tools (Domain Checkup, IT Checkup, Password Checker, Downtime Calculator, Phishing Quiz, and Security Assessment) are provided "as is" for informational and educational purposes only. Results from these tools should not be considered a substitute for professional IT security assessments. We make no guarantees regarding the accuracy, completeness, or timeliness of scan results.

5. Dashboard Services

The dashboard provides domain monitoring, security scanning, and compliance tracking features. Different service tiers offer varying levels of functionality. We reserve the right to modify tier features, limits, or pricing with reasonable notice.

6. Intellectual Property

All content on this website, including text, graphics, logos, icons, images, and software, is the property of NHM LLC or its content suppliers and is protected by United States copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

7. Disclaimer of Warranties

OUR WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NHM LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF OUR WEBSITE OR SERVICES.

9. Indemnification

You agree to indemnify, defend, and hold harmless NHM LLC and its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of our website or services, your violation of these Terms, or your violation of any rights of a third party.

10. Termination

We may terminate or suspend your account and access to our services at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be resolved in the state or federal courts located in Stark County, Ohio.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted constitutes acceptance of the revised Terms.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Contact

If you have questions about these Terms, please contact us: