Help center

Alerts and notifications

The alert feed, every notification switch and what reads it, push and quiet hours, email alerts, provider status monitoring and custom endpoint checks.

Updated · 5 articles

An alert in DomainGuard is a record: what happened, on which domain, when, how it was delivered, and what to do next. The feed is the same on the web and in the app. Delivery is push to the iOS app on every plan, and email on paid plans.

Articles

Where

  • Web: Dashboard, Monitor; Settings, Alerts for the switches.
  • iOS: the Alerts tab (badge = open count); Account, Notifications for the switches.
  • API/MCP: GET /api/notifications, GET /api/notifications/activity, POST /api/notifications/read; tools list_alerts, get_alert_activity, mark_alerts_read, get_account_settings, update_account_settings.

Three facts to keep straight

  1. The feed is the record; push and email are copies. An alert is in the feed whether or not the push or the email was delivered, and the alert's detail shows every delivery attempt.
  2. Push is on every plan; email is Starter and up. A Free account gets every alert on the phone and nothing by email, which is why the setup guide's "Alerts reach you" step is satisfied by a registered device on Free.
  3. Time-sensitive means it breaks through. High-severity findings and your own site being down are delivered as time-sensitive notifications; they ignore quiet hours and Focus modes that allow time-sensitive alerts. Everything else waits.

What is an alert and what is not

An alert is an event the account was told about: a finding raised, a change detected, a site down or recovered, a provider incident, a breach hit, a DMARC sender, a KEV match, a scan finished. A finding on a domain page is not an alert until it is raised; a change event is both a card in the feed and an entry in the domain's history. The account History ledger under the Alerts tab merges all of it, plus scans, credit spends and sign-ins, into one timeline.

Common questions

Can I get alerts by SMS or Slack? Not today. Push to the app and email are the two channels; the alert feed is readable over the API and MCP if you want to route it yourself.

Why did I get one push and not ten when a domain had ten findings? Findings are grouped per domain per scan, and change events are deduplicated for 30 days. One event, one alert.

Still stuck?

Ask the people who run the scanner.

Send the domain and what you expected to see. We look at the same scan you are looking at and write back with what it means and what to change.