For Northeast Ohio businesses
Managed IT, Cybersecurity, and Cloud Support for Northeast Ohio.
One local team for your helpdesk, your security stack, and your Microsoft 365, backup, and continuity work — so your people stay productive and your insurance auditor stops sending angry emails.
Personally delivered by Noah Stertzbach · Owner, NHM Ohio · Canton-based, 100% Ohio support. No overseas call centers, no ticket black holes.
Free consultation · No obligation · Canton-based, 100% Ohio support
Prefer to call? (330) 587-9583
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Since 2021
Serving Northeast Ohio businesses
Owner-led
You work with me directly, start to finish
Canton, OH
Local and 100% Ohio-based
Direct line
No call centers, no ticket queues
Why businesses switch to NHM
Most IT support lets you down in the same predictable ways.
The frustration usually isn’t the technology — it’s not being able to reach anyone who cares or follows through. Here’s the difference.
Sound familiar?
- You leave a message and wait days for a callback.
- Support reads from a script and has no idea how your business runs.
- You only find out about a security gap after something breaks.
- Every invoice is a surprise and every fix feels like an upsell.
- Your cyber insurance renewal asks about MFA and backups, and you're not sure what to answer.
What you get with me instead
- You reach me directly — the owner who actually manages your systems, not a queue.
- Problems get prevented with proactive monitoring, not patched after an outage.
- I only recommend what you actually need, and I explain why in plain English.
- I show up when I say I will and stay until it's done right.
- You know what things cost before I do them — no surprise invoices.
Core services
What I help Northeast Ohio businesses with.
Clear coverage across support, security, infrastructure, and recovery so technology stays aligned with the business.
Managed IT Services
Day-to-day help your team can actually reach. I keep computers patched and working, deal with your vendors, and fix problems before they spread.
View serviceCybersecurity Operations
MFA, backups, email and endpoint protection — the controls your cyber insurance actually requires, with the evidence to prove it at renewal time.
View serviceCloud and Continuity
Microsoft 365, cloud moves, and backups that actually get tested — so one bad day doesn't take the business down with it.
View serviceWho I help
Built around your role and industry.
Owners, office managers, healthcare leaders, manufacturers, and lean teams weigh IT risk from different angles. Start with the path that matches your seat.
Business Owners
Budget visibility, risk reduction, and cleaner technology decisions.
View pathOffice Managers
A support path for users, onboarding, vendors, email, and devices.
View pathHealthcare Practices
Practical controls for patient-data exposure, uptime, and vendor coordination.
View pathManufacturing Operations
IT standards that respect production timing and business continuity.
View pathNo Internal IT
Outsourced ownership without hiring a full technology department.
View pathHow it works
What happens after you reach out.
2. Security & operations baseline
3. Risk-prioritized roadmap
4. Managed rollout & review
Common questions
Straight answers before you even call.
What does managed IT cost?
It depends on how many people and systems you have, so I won't pretend there's one number. After the free consultation you get a clear monthly figure and exactly what it covers — and you'll never be billed for work we didn't agree on first.
How fast do you respond when something breaks?
You call or email me directly — there's no ticket queue to sit in. Urgent problems get worked immediately, and you'll always know who's handling it, because it's the same person every time: me.
Can you help us meet our cyber insurance requirements?
Yes. I put the controls insurers ask about in place — MFA, tested backups, email and endpoint protection — and keep the documentation, so the renewal questionnaire has real answers behind it.
We already have someone who handles IT. Does that matter?
Not a problem. Some clients have an internal person for day-to-day issues and bring me in for security and bigger projects. Others hand me the whole thing. We'll figure out what split makes sense in the consultation.
What happens after I book the consultation?
We talk through your business and where IT is hurting — no pitch. Then I do a baseline review of your identity, email, endpoints, and backups, and you get a prioritized roadmap: urgent fixes first, planned projects next, with budget context.
What does managed IT cost?
It depends on how many people and systems you have, so I won't pretend there's one number. After the free consultation you get a clear monthly figure and exactly what it covers — and you'll never be billed for work we didn't agree on first.
How fast do you respond when something breaks?
You call or email me directly — there's no ticket queue to sit in. Urgent problems get worked immediately, and you'll always know who's handling it, because it's the same person every time: me.
Can you help us meet our cyber insurance requirements?
Yes. I put the controls insurers ask about in place — MFA, tested backups, email and endpoint protection — and keep the documentation, so the renewal questionnaire has real answers behind it.
We already have someone who handles IT. Does that matter?
Not a problem. Some clients have an internal person for day-to-day issues and bring me in for security and bigger projects. Others hand me the whole thing. We'll figure out what split makes sense in the consultation.
What happens after I book the consultation?
We talk through your business and where IT is hurting — no pitch. Then I do a baseline review of your identity, email, endpoints, and backups, and you get a prioritized roadmap: urgent fixes first, planned projects next, with budget context.
Let’s start with a straight conversation
Book your free consultation today.
No sales pitch, no obligation — just an honest look at your IT, security, and where things stand. You’ll talk to me, the owner, not a salesperson.
Prefer to look around first? Run a free security scan.