Why Choose NHM?
Learn about our company and what makes us different from the big IT companies
Our Story
NHM LLC was founded in 2021 with a simple mission: provide Northeast Ohio businesses with enterprise-grade IT security and managed services, delivered with the personal attention and care that big IT companies can't offer.
Founded in 2021
NHM LLC was established to serve the unique IT needs of Northeast Ohio businesses. We saw that local companies were being underserved by large, impersonal IT providers and decided to change that.
Based in Canton, Ohio
We're headquartered right here in Canton, serving businesses throughout Northeast Ohio including Akron, Cleveland, Youngstown, Louisville, Minerva, and Carrollton. We're your neighbors, not a distant call center.
Owner-Operated
Noah Stertzbach, the owner of NHM LLC, personally handles consultations and works directly with clients. When you call, you talk to the decision-maker, not a sales rep or account manager.
Our Mission
To provide enterprise-level IT security and managed services to Northeast Ohio businesses, delivered with personalized attention, transparent pricing, and genuine care for our clients' success.
What We Do
We specialize in managed IT security, cloud solutions, data backup and recovery, email security, business automation, risk management, and IT consulting. We protect and optimize your technology so you can focus on your business.
Our Approach
We build long-term partnerships with our clients. We're not looking for quick fixes or one-time projects. We become a trusted extension of your team, invested in your long-term success and growth.
Why Businesses Choose NHM
We're not a faceless call center. We're your local IT partner, based right here in Northeast Ohio.
Local & Personal Service
We're not a faceless call center. When you call, you talk to real IT professionals who know your business, not a script reader overseas. We're based right here in Northeast Ohio.
Hands-On Leadership
You work directly with the owner, not account managers or salespeople. That means faster decisions, direct communication, and someone who genuinely cares about your success.
Transparent Pricing
No hidden fees, no surprise charges, no contracts designed to trap you. We believe in honest pricing and earning your business every month through great service.
Fast Response Times
When something breaks, you can't wait days for help. We prioritize quick response times because we understand downtime costs you money and frustration.
Plain English, No Jargon
We explain technology in terms you can understand. No confusing tech-speak or making you feel dumb. We're here to help, not to impress you with acronyms.
Long-Term Partnerships
We're not looking for one-time fixes. We build lasting relationships with our clients and become a trusted extension of your team, invested in your long-term success.
Ready to Get Started?
Contact us today to discuss how we can help protect and grow your business with our comprehensive IT solutions.