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The True Cost of IT Downtime

IT downtime costs small businesses an average of $8,000 to $74,000 per hour, depending on the industry. Beyond direct revenue loss, downtime impacts employee productivity, customer trust, and can result in regulatory fines for some industries.

Most small businesses experience 8-16 hours of unplanned downtime per year. With proactive managed IT services including 24/7 monitoring, automated patching, and rapid response, that number can be reduced to under 4 hours — often paying for itself many times over.

Common Causes of Downtime

Cybersecurity Incidents

Ransomware, malware, and data breaches can shut down operations for hours or days.

Hardware Failures

Server crashes, disk failures, and network equipment malfunctions without proper monitoring.

Software Issues

Unpatched systems, failed updates, and application crashes that disrupt business operations.

Human Error

Accidental deletions, misconfigurations, and lack of proper backup procedures.

Ready to Minimize Your Downtime Risk?

Our managed IT services include 24/7 monitoring, proactive maintenance, and rapid incident response to keep your business running.