Why Choose Us?
We help Northeast Ohio businesses keep their technology secure and running smoothly
What We Actually Do
We help businesses in Northeast Ohio keep their technology secure and running smoothly. Most of our clients are dealing with the same problems: phishing emails, ransomware scares, outdated systems, and the constant worry that something's going to break.
Common Problems We See
- Phishing emails getting through
- Ransomware attacks
- People accessing systems they shouldn't
- Lost data when servers crash
- Too much time on manual tasks
How We Help
- Better email filtering and training your team
- Monitoring computers for threats 24/7
- Adding extra login security (MFA)
- Automatic backups that actually work
- Tools to automate repetitive work
What We Offer
Here's what we can do for your business
Email Security
Most attacks start with a bad email. We filter out the dangerous stuff before it reaches your inbox, and we train your team to spot what gets through. We also test them with fake phishing emails so they learn what to watch for.
- Automatic blocking of phishing and malicious emails
- Protection against fake emails pretending to be you
- Regular training with test phishing emails
- Email backup and archiving
Computer & Server Protection
This is way better than regular antivirus. It watches what's happening on your computers in real-time and stops threats before they cause damage. If ransomware tries to encrypt your files, it can actually reverse the damage automatically.
- Real-time threat detection on all computers
- 24/7 monitoring for suspicious behavior
- Automatic threat blocking and cleanup
- Backup for workstations and servers
Microsoft 365 Setup & Management
We set up Microsoft 365 the right way from day one. That means proper security settings, not just the defaults. We handle the migration, get your email working, set up Teams and SharePoint, and make sure everything's secure.
- Complete Microsoft 365 setup and migration
- Email configuration and setup
- Teams and SharePoint deployment
- Security settings configured properly (MFA, access controls)
Network Setup & Security
We design and build secure networks for your business. That includes firewalls that actually protect you (not just the default settings), reliable Wi-Fi, and VPNs to connect multiple locations securely.
- Modern firewall setup and configuration
- Business-grade Wi-Fi networks
- VPN connections between offices
- Ongoing network monitoring
Web Hosting
We host websites for $300 a year. That includes domain management, WordPress hosting, and we'll make basic updates to your site when you need them. No extra charges for small changes.
- Domain registration and DNS setup
- WordPress hosting optimized for speed
- Basic website updates included
- Monitoring to keep your site online
Business Automation
If you're spending too much time following up with customers, this helps. It's a CRM that automatically sends emails, texts, and voicemails to nurture leads. You can set up workflows to handle routine communication so you don't have to.
- CRM that automatically follows up with leads
- Send messages via SMS, email, or voicemail
- Online appointment scheduling
- Build automated marketing campaigns
Do You Need Our Help? Quick Self-Assessment
Be honest with yourself. If you can't answer these confidently, you might have a problem:
Email Configuration & Deliverability
Do you know what an MX record is and what it does?
MX records direct incoming email to your mail server. Most businesses have these configured correctly (otherwise you wouldn't be receiving emails), but understanding your email infrastructure is important when troubleshooting delivery issues or migrating systems.
Do you have SPF, DKIM, and DMARC records configured?
This is critical. These authentication protocols are required in 2025 to send email reliably. Without them, your legitimate business emails land in spam folders or get blocked entirely. SPF verifies sending servers, DKIM adds digital signatures, and DMARC tells receiving servers what to do with emails that fail authentication. Missing these records also leaves your domain open to spoofing attacks where criminals send fake emails pretending to be your company. This is where most businesses have serious gaps.
Security & Access Controls
Is multi-factor authentication (MFA) enabled on all business accounts?
Passwords alone are no longer sufficient protection. 81% of data breaches involve stolen or weak passwords. MFA adds a second verification step, making it exponentially harder for attackers to access your systems even if they have your password.
When was the last time you reviewed user permissions?
Former employees with active accounts, users with excessive permissions, and shared passwords create security vulnerabilities. Regular permission audits prevent unauthorized access and limit damage from compromised accounts.
Backup & Recovery
When did you last test your backups?
Having backups is meaningless if they don't work when you need them. Many businesses discover their backups are corrupted or incomplete only after a ransomware attack. Regular testing ensures you can actually recover your data.
Do you have immutable backups protected from ransomware?
Modern ransomware specifically targets and encrypts backup systems. Immutable backups cannot be altered or deleted, even by ransomware, ensuring you have a clean recovery point.
How long would you be down if your server died today?
Without a disaster recovery plan, businesses face days or weeks of downtime. Every hour of downtime costs money in lost productivity, revenue, and customer trust.
Network & Infrastructure
Is your firewall configured with proper rules and monitoring?
A firewall with default settings provides minimal protection. Proper configuration includes intrusion detection, content filtering, and logging. Without monitoring, you won't know if you're under attack until it's too late.
Are your network devices receiving security updates?
Routers, switches, and access points have vulnerabilities that need patching. Outdated firmware is a common entry point for attackers who can then move laterally through your entire network.
Do you have network segmentation separating critical systems?
If everything is on one flat network, a single compromised computer can access all your servers, financial data, and customer information. Segmentation contains breaches and limits damage.
Endpoint Security
Are you still using traditional antivirus?
Traditional antivirus only catches known threats using signature databases. Modern threats use evasion techniques that bypass signature-based detection. You need behavioral analysis and AI-driven detection (EDR) to catch new and evolving threats.
Can your security solution roll back ransomware damage?
Detection alone isn't enough. Advanced endpoint protection can automatically reverse file encryption and system changes caused by ransomware, minimizing damage and recovery time.
Operating System Support
Are you still running Windows 10?
Windows 10 support ended October 14, 2025. Systems without security updates accumulate vulnerabilities that attackers actively exploit. Cyber insurance may deny claims, and you're likely out of compliance with industry regulations. Migration to Windows 11 or purchasing Extended Security Updates is now urgent.
Do you have unsupported server operating systems?
Older Windows Server versions (2012, 2016) are approaching or past end-of-life. Running unsupported servers creates liability and puts your entire business at risk.
If you're not sure about most of these, let's talk.
This stuff isn't optional anymore. It's what you need to stay in business.
Why Work With Us
Here's what makes us different
We Prevent Problems
We'd rather stop attacks before they happen than clean up after. That means setting things up right from the start and watching for threats 24/7.
We Do It Right
We don't just install software with default settings. We configure everything properly using security best practices, not shortcuts.
We Explain Things Clearly
No tech jargon. We'll tell you what we're doing and why in plain English, so you understand what's happening with your systems.
Everything Works Together
We pick tools that actually integrate well. Your security, backup, and productivity tools all work as one system, not a bunch of disconnected pieces.
Who We Work With
Most of our clients are small to medium businesses in Northeast Ohio. We work with:
- Law firms
- Medical and dental offices
- Manufacturing companies
- Accounting firms
- Professional services
- Sales teams and agencies
- Service businesses
- Companies with 5-100 employees
What It Costs
For full security coverage, expect: $25-50 per user per month
That covers email security, computer protection, 24/7 monitoring, backups, and support. Other services like network setup, Microsoft 365, or automation are priced separately based on what you need.
For perspective: A ransomware attack typically costs businesses over $200,000 when you factor in downtime, recovery, and lost revenue. Prevention is way cheaper.
Frequently Asked Questions
Do small businesses really need this much security?
Yes. Small businesses are actually targeted more often because they usually have weaker security than big companies but still have valuable data. One successful attack can shut you down for weeks and cost hundreds of thousands of dollars.
We already have some security. Can you work with what we have?
Absolutely. We'll look at what you've got, figure out what's missing, and add what you need. Most businesses have some security but are missing critical pieces.
How long does setup take?
Email security and computer protection usually go live in 3-5 days. Bigger projects like network rebuilds or Microsoft 365 migrations take longer and we'll plan those out with you based on your timeline.
What makes you different from other IT companies?
We set things up right the first time instead of fixing problems after they happen. We're local to Northeast Ohio, so you'll actually talk to us when you call. And we pick tools that work together as one system, not a bunch of random products.
Let's Talk
Want to see where your security stands? We can take a look at your current setup and tell you what needs attention.
Get in TouchContact Information
IT Security & Services: nhmohio.com
Web Hosting: 330hosting.com
Business Automation: leadlock360.com
Email: [email protected]
Phone: (330) 305-2750
Service Area: Canton, Akron, Youngstown, and Northeast Ohio