Recommended Packages

Core
Request Package
Managed Services
  • Remote Monitoring & Management (RMM)
  • Managed Antivirus
  • IT Documentation
IT Support
  • Remote Support – Time & Materials
  • SLA – 4 Hour Response
  • On-Site Support – Time & Materials
  • On Call Support 8-5
Cybersecurity
  • Email Security
  • DNS Filtering
  • Multi-Factor Authentication (MFA)
  • Security Awareness Training
  • Hard Drive Encryption
  • External Footprint Monitoring
  • Phishing Simulations
Network Management
  • Firewall Management
Data Backup
  • Cloud File Backup
  • Monthly Backup Testing
Business Intelligence
  • Business Reports
Ultra
Request Package
Managed Services
  • Remote Monitoring & Management (RMM)
  • Managed Antivirus
  • IT Documentation
  • Warranty Management
IT Support
  • Remote Support – Unlimited
  • SLA – 1 Hour Response
  • On-Site Support – Unlimited
  • 24/7/365 Live Support
Cybersecurity
  • Email Security
  • Phishing Protection
  • DNS Filtering
  • Multi-Factor Authentication (MFA)
  • Endpoint Detection & Response (EDR)
  • SIEM/SOC (24/7 Security Operations Center Monitoring)
  • Security Awareness Training
  • Hard Drive Encryption
  • Darkweb Monitoring
  • Password Management
  • External Footprint Monitoring
  • Phishing Simulations
Network Management
  • Firewall Management
  • WiFi Management
  • Network Diagramming
Productivity Apps
  • Microsoft 365/Google Licenses
Cloud Services
  • Cloud File Share
  • Identity and Access Management
Data Backup
  • Cloud File Backup
  • Monthly Backup Testing
  • On Prem Disaster Recovery
  • Disaster Recovery Plan
IT Guidance
  • Risk Assessment
  • Business Reports

What To Look For in an IT Service Package?

Whether you're in manufacturing, construction, healthcare, education, or any other industry, when it comes to keeping your company safe and protected, you need an IT service package covering all your bases.

You need a package that will keep your business operations moving and provide managed services, ongoing data protection, network management, cybersecurity services, and more. It pays to work with a company with strong customer support services. We ensure our clients are always looked after.

Here are just a few components that should always be included in a company's IT service package:

  • Cybersecurity support: Did you know that average data breaches cost companies approximately $4.35 million dollars? Hackers are on the rise. While you may think it will never happen to your business, you don't want to risk your money and data when a team of experts could protect you from the get-go.
  • Remote Work Support: More and more companies are offering their employees the ability to work from home. You must ensure that you have intelligent, proactive and reliable remote monitoring tools to keep productivity flowing and your employees thriving.
  • Data Protection: Data is the heart of every business. Keep yours safe with data protection tools ensuring your vital information is safe and backed up.
  • IT Help Desk: The last thing you want to do is work with a large company that isn't available when your systems go down. This is why it's so important to work with experts who care.
  • Cloud-Based Solutions: The great thing about transitioning to cloud computing is that it offers instant access and unlimited connectivity. But while cloud computing may seem fairly straightforward, it's actually an incredibly complex system that requires the help of an expert.
  • IT Procurement: If you have a small or medium business, you'll know that time is hard to come by. Leave your hardware and software decision to us! We'll find the most cost-effective systems that work for your business.
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